Managing significant incidents through the phases of Response, Recovery, and Resumption needs to be well orchestrated, rehearsed, supported with appropriate tools such as Business Continuity Plans, and above all everyone needs to be fully trained in their roles.
Successful Crisis Management of an incident results in the reduction of the longevity of the incident, minimising the adverse impacts the business is subjected to, and an improved confidence and engagement in those involved.

We work closely with organisations to develop and embed Crisis Management systems in accordance with international best practices. From facilitating incident reporting and escalation workshops to appointing and formally training staff in their individual and team roles in response frameworks such as Gold, Silver, & Bronze (Strategic, Tactical, & Operational), we provide a comprehensive approach to Crisis Management.

We create Crisis Management Plans and Crisis Communications Plans to ensure that organisations can respond to and recover from significant incidents efficiently, no matter the scenario.

We design, create, and facilitate Crisis Management system exercises ranging from simple walkthrough events to fully simulated crises that require everyone to play out their response roles and responsibilities as if the significant incident had occurred in real life.

Our extensive experience in conducting exercises and simulations spans across many scenarios, including supply chain disruption, food contamination, transport disruption, shipping disasters, rail disasters, flooding, Information Security & Cybercrime events, business-specific risks materialising, and many more.